https://downloads.ctfassets.net/8pep15rt0kef/1HTOiRNMuJzHYFHAh0POB7/2874a9550da8f26b7dfbcdcbf25c44fa/24PRO0147-GettingStarted-ProductGuide-First30Days-for-CustomerOnboarding-EC-R6_en-CA.pdf